List of related questions and answers «Integration with telephony services»
No calling manager in events
Good afternoon, We make calls to customers and the event does not record which manager called In the ringo magazine, the manager's login is in...
Where can I find a description of the integration? how to make infa come from the service to the box?
Outgoing calls work, it starts dialing on the mobile, but how can the Service understand my calls where to send calls? where is the link descriptio...
3 answer
28.07.2022, 10:29
Good afternoon Set up integration with binotel https://kiyservice.1b.app/app/binotel-1/ calls, statuses and audio recordings are transmitted popup ...
Error - Call contact
Gives an incomprehensible error when trying to call a contact through the application. Can you tell me what is causing this and how can I fix it so...
OS, not showing up
Good day, Zranku at the vіknі dzvіnka zamіt Іmenі that Prіzvishcha it appears as a symbol. Correct be kind. Screenshot
4 answer
14.07.2022, 11:47
The client has a separate gateway into which SIM cards are inserted, there is also a separate server on which the IP-PBX FreePBX is deployed. It is...
104 Wrong data
made telephony settings. At first it worked, but the next day it gave an error. Tech. Binotel support replied: "Hello! 104 Wrong data - you re...
Error when making a call through Binotel
When you click on the phone number, an error occurs, as in the screenshot
Doesn't pull the event into the process
https://ergo.crm-onebox.com/11242/ After creating a process from a "call popup", the event itself is not added to the process. Why is the...
OS call popup
Hello! In the OS, it became impossible to go from the pop-up window of the call to the contact card. Is this a bug? Or did you finally decide to ma...
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