List of related questions and answers «OneBox plans and purchase»
The box has the Deleted status after payment.
I ask for help in finding out the reason for the box deletion. Valid for payment until 05/06/26, but the box status is currently Deleted. We didn't...
2 answer
01.04.2026, 13:45
During registration, icmolodo.1b.ap indicated this box as a donor: icolor-trade.1b.ap But there was some very annoying system failure and as a res...
You must fill out a company profile.
I get a notification that I need to fill out my profile. But when I enter my email address, the system prompts me that a user with that email addre...
Need to move one box
I need to migrate one box to a new server. How long will it take and how much does it cost?
Notice of termination of contract
Congratulations Our company has acquired the rights to use OneBox CRM+ERP under the terms of a Non-Exclusive License. Yesterday we received a lette...
How to migrate to a new system and transfer all settings from the old server
I have a box deployed on Tailing and need to transfer business processes and all settings to the new box.
Problem with access to the box
Please tell me which phone number the box https://gcs2021ins.1box.link/ was registered with, because we can't find it. Can you restore it https://m...
Double charge
On 07/21/2025 I paid the debt, but there was still a debt in the system, I waited a day, nothing changed, I paid again on 07/22/2025, the debt was ...
Maximum number of licenses reached
Today is Sunday, a day off, and it's night. No one is working for sure. But I'm constantly kicked out of the box and it says that the maximum numbe...
Stop or block my company
We won't be able to use OneBox for at least 3 months. We might not be able to use it at all. How can I stop billing? Block, stop, deny access?
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