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List of related questions and answers «Integration with telephony services»

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1 answer
07.03.2023, 16:46
binotel conversation records are not loaded
records of conversations in CRM https://crm.tdp.com.ua/ with binotel are not loaded
1 answer
Integrator.com.ua
Personal license
03.03.2023, 17:23
Evaluate the refinement of the mobileAPI call recording method from Kyivstar
АРИ appeared at Kyivstar to receive a recording of a call through line 044 without connecting the FMC tariff, which allows the client not to play t...
2 answer
28.02.2023, 16:05
Do not enter GetCall
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
0 replies
28.02.2023, 13:27
call not coming from CRM
I installed the integration, in the settings I entered the key and Zadarma code, then when I try to set the internal number, I get a white screen, ...
5 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
23.02.2023, 10:35
Ringostat - click to call does not work
Ringostat - there is a question about click to call here yesenergy,1b,app Telephony technical support advised installing the Chrome application. ...
7 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
22.02.2023, 15:08
Integration with StreamTelecom telephony does not work
Configured HERE: https://invafishki.1b.app/app/streamtelecom/settings/ Tried ticking: - PUSH; - CRON; - both options. Click to call. gives error lo...
1 answer
21.02.2023, 13:41
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
6 replies
20.02.2023, 15:00
No phone call
The phone does not receive a call when hovering over the phone in the order.
5 replies
15.02.2023, 18:26
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
Error 403 when trying to call from Box
Congratulations! Box https://box.inal.com.ua/ when trying to call a phone from Box client gives error 403: Forbidden. For the user from whom we are...