List of related questions and answers «Integration with telephony services»
Display of data when integrating lirax telephony
when installing the lirax telephony integration application, there is no data in the table. The events themselves come to the events section
1 answer
01.03.2024, 20:42
Here https://everest.1b.app/app/binotel/call/windows/block/ It is configured so that when a pop-up window appears, there will be an imitation of cl...
Why are calls duplicated?
Please help to fix the problem of duplicate calls: when you make one call, they are listed as two identical calls. Also wondering how you can add c...
4 answer
19.01.2024, 07:45
During business hours, the action "Create a process based on a missed call" works! https://askoart.1b.app/app/event/7329/ - event https://askoart.1...
Telephony window
Good day. Telephony pop-up window with customer details no longer appears during calls.
Planned works to improve security at Ringostat
Good afternoon, we received a letter from Ringostat: "Ringostat does not stand still and is constantly improving the service, therefore on 03.01.24...
In "Events" the recording of a call from Binotel telephony is not displayed
In "Events" the recording of a call from Binotel telephony is not displayed. Binotel technical support checked, the call is transferred successfull...
finalization of integration. recorded in additional event fields
Project https://jaluzi-service.1b.app In the integration settings with Binotel telephony, please https://i.imgur.com/Ln1dNyM.png 1. add the ability...
Problems with Zadarma telephony integration
Call forwarding to managers' internal numbers does not work, incoming calls do not go to the specified numbers, but to all phones at once. Telephon...
0 replies
18.10.2023, 16:20
The Redirect call to client manager function does not work, the call goes to all managers
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