List of related questions and answers «Integration with telephony services»
finalization of integration. recorded in additional event fields
Project https://jaluzi-service.1b.app In the integration settings with Binotel telephony, please https://i.imgur.com/Ln1dNyM.png 1. add the ability...
Problems with Zadarma telephony integration
Call forwarding to managers' internal numbers does not work, incoming calls do not go to the specified numbers, but to all phones at once. Telephon...
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18.10.2023, 16:20
The Redirect call to client manager function does not work, the call goes to all managers
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
No internal employee number in event
Good afternoon On the portal https://vnzr.1b.app/app/event/ Calls come to events with phone numbers on both sides, and it is not clear which of the...
Outgoing not working
Integration works calls come to CRM, https://prnt.sc/bOLTd5ivjr4m and it is possible to call only directly from Binotel, but from CRM it gives an ...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
The call does not start when clicking on the phone number
Binotel is connected to us, shows calls in events, shows a pop-up window with the client's data during a call. But when you click on the phone numb...
Setting up the telephony pop-up window
After switching to the OneBox OS version, there was a question about working with Telephony Pop-ups, with the "Last 3 client processes" block https...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
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