List of related questions and answers «Integration with telephony services»
The recording of the conversation is added to the process, but not played back.
Good day. The recording of the conversation is added to the process, but not played back. In events, the recording is played. All possible access r...
The outgoing call does not go through
When trying to make an outgoing call, an error appears Binotel API error Message A: Check the correctness of the integration settings The following...
1 answer
07.03.2023, 18:52
Integration with Binotel is configured for the client. Two internal lines are assigned to the manager. https://construct.1b.app/app/contact/15/ Is ...
binotel conversation records are not loaded
records of conversations in CRM https://crm.tdp.com.ua/ with binotel are not loaded
Evaluate the refinement of the mobileAPI call recording method from Kyivstar
АРИ appeared at Kyivstar to receive a recording of a call through line 044 without connecting the FMC tariff, which allows the client not to play t...
2 answer
28.02.2023, 16:05
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
call not coming from CRM
I installed the integration, in the settings I entered the key and Zadarma code, then when I try to set the internal number, I get a white screen, ...
5 replies
23.02.2023, 10:35
Ringostat - there is a question about click to call here yesenergy,1b,app Telephony technical support advised installing the Chrome application. ...
7 replies
22.02.2023, 15:08
Configured HERE: https://invafishki.1b.app/app/streamtelecom/settings/ Tried ticking: - PUSH; - CRON; - both options. Click to call. gives error lo...
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
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