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The call does not start when clicking on the phone number

Binotel is connected to us, shows calls in events, shows a pop-up window with the client's data during a call. But when you click on the phone number in the box in the order, the call does not transfer to the call with the binoculars.
- let's start the call on the PC where there is an application from Binotel
- the manager has the number of the binotel line in his contacts
Original question is available on version: ua

Answers:

give an example of a manager
and also a screenshot of the error it gives
20.08.2023, 12:57
Original comment available on version: ua

login sale_manager
26.09.2023, 11:40
Original comment available on version: ua

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