Action to check the presence of a call to the client

Question

Tell the client how to work with call statuses. I wanted to check whether the manager tried to call the client, and if he tried to do so but the client did not pick up the phone, then let him go to the next stage

Answer 1

Тиндик Максим Вадимович

OneBox production

Good day.
You may find it useful to use the action "Check availability of a call to the client" at the stage of the business process - it allows you to check the availability of an outgoing call to the client in the first statuses.

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23.05.2023, 14:34

Original comment available on version: ua

Action to check the presence of a call to the client

Answers:

Thanks for your choice.