List of related questions and answers «Integration with telephony services»
5 replies
23.02.2023, 10:35
Ringostat - there is a question about click to call here yesenergy,1b,app Telephony technical support advised installing the Chrome application. ...
7 replies
22.02.2023, 15:08
Configured HERE: https://invafishki.1b.app/app/streamtelecom/settings/ Tried ticking: - PUSH; - CRON; - both options. Click to call. gives error lo...
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
No phone call
The phone does not receive a call when hovering over the phone in the order.
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
Error 403 when trying to call from Box
Congratulations! Box https://box.inal.com.ua/ when trying to call a phone from Box client gives error 403: Forbidden. For the user from whom we are...
Distribution of calls to the responsible manager
How to properly set up forwarding to a webhook so that calls go to responsible managers in boxing?
0 replies
26.01.2023, 14:38
Here: yesenergy.1b.app An example of a missed call task /828/ Time of missed call 2023-01-26 13:27:04. on screen 1261 we can see that the Client of...
1 answer
13.01.2023, 19:54
Here: yesenergy.1b.app Here is this contact: /app/contact/2/ I write the phone number of the contact in the sip card, as on the box 1236 I click on...
Incoming call window does not appear
After the update on the OS, the incoming call window no longer appears. Integration is active.
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