List of related questions and answers «Integration with telephony services»
Telephony window
Good day. Telephony pop-up window with customer details no longer appears during calls.
Planned works to improve security at Ringostat
Good afternoon, we received a letter from Ringostat: "Ringostat does not stand still and is constantly improving the service, therefore on 03.01.24...
In "Events" the recording of a call from Binotel telephony is not displayed
In "Events" the recording of a call from Binotel telephony is not displayed. Binotel technical support checked, the call is transferred successfull...
finalization of integration. recorded in additional event fields
Project https://jaluzi-service.1b.app In the integration settings with Binotel telephony, please https://i.imgur.com/Ln1dNyM.png 1. add the ability...
Problems with Zadarma telephony integration
Call forwarding to managers' internal numbers does not work, incoming calls do not go to the specified numbers, but to all phones at once. Telephon...
0 replies
18.10.2023, 16:20
The Redirect call to client manager function does not work, the call goes to all managers
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
No internal employee number in event
Good afternoon On the portal https://vnzr.1b.app/app/event/ Calls come to events with phone numbers on both sides, and it is not clear which of the...
Outgoing not working
Integration works calls come to CRM, https://prnt.sc/bOLTd5ivjr4m and it is possible to call only directly from Binotel, but from CRM it gives an ...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
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