List of related questions and answers «Integration with telephony services»
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
No internal employee number in event
Good afternoon On the portal https://vnzr.1b.app/app/event/ Calls come to events with phone numbers on both sides, and it is not clear which of the...
Outgoing not working
Integration works calls come to CRM, https://prnt.sc/bOLTd5ivjr4m and it is possible to call only directly from Binotel, but from CRM it gives an ...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
The call does not start when clicking on the phone number
Binotel is connected to us, shows calls in events, shows a pop-up window with the client's data during a call. But when you click on the phone numb...
Setting up the telephony pop-up window
After switching to the OneBox OS version, there was a question about working with Telephony Pop-ups, with the "Last 3 client processes" block https...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
Telephony integration
Good afternoon There was a problem with Lirax integration.but Boxing https://4beauty.1b.app/app/lirax/ Answer from Lirax technical support: "Your s...
3 answer
26.05.2023, 11:08
I am interested in the price of the Asterisk telephone connection robot at the minimum: - make click-to-call from the card, from the task, from the...
Action to check the presence of a call to the client
Tell the client how to work with call statuses. I wanted to check whether the manager tried to call the client, and if he tried to do so but the cl...
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