No phone call

Question

The phone does not receive a call when hovering over the phone in the order.
[file]19284[/file]

Устименко Игорь · Answer

did you change your telephony settings?

Маркина Татьяна · Answer

No, there were no changes.

Маркина Татьяна · Answer

Issue not resolved, please help. There was no change in the settings, at one moment the telephony stopped working !!!

Устименко Игорь · Answer

I think you are writing to the wrong address
Your telephony is not available now
when you click on the phone, the box tries to connect to telephony at the specified URL in the settings 96890a54bc8d.sn.mynetname.net
and you don't have it
contact the one who set up your telephony or the telephonists (provider) most likely your telephony url has changed and you just need to change it to a new one in the settings or let them make 96890a54bc8d.sn.mynetname.net available

Маркина Татьяна · Answer

telephony is available, the call button is not active.
from the admin: Call-Back does not work, there is no Action in the code for pressing a number from the CRM website, 0633895757

Маркина Татьяна · Answer

code screenshot for above comment
[file]19530[/file]

[file]19530[/file]

No phone call

Answers:

Thanks for your choice.