List of related questions and answers «Integration with telephony services»
Display of the call source in a pop-up window when there is an incoming call
Problem: When there is an incoming call, displays the SOURCE (source). There are created sources: In the Events section (link source and event), e...
Kyivstar Telephony
The integration with Kyivstar works: the Box contains all call events and a window appears when there is an incoming call. Problems arise when we p...
How to direct incoming calls to the person in charge
Ringo claims that boxing does not give responsibility for the client, how to make it so that when the client calls, the call goes to his manager?
Binotel and vanbox user integration
How can I add this integration for a new user? the main task is that by clicking on the phone number, this phone is transferred to the softphone, a...
Integration stopped working
Tell me why the integration suddenly stopped working? Instead of the number they are calling, there is an empty cell.
Authorization error in Phonet integration
Good day. I encountered a problem when setting up the integration of the box and Phonet telephony. The problem is as follows, when the integration ...
Selecting multiple roles in Call Forwarding
Need setup here https://datapoint.center/admin/shop/report/callrouting/57/ To be able to select multiple roles. And in order for this to work with...
Weekend calls are not accepted Binotel
May 2 problems: 1. When pressing on a number for a call, the incoming call is started, not the outgoing one (!). After the call is attached, a pard...
“Password in md5 format” is the hash for the API
Hello! To integrate with phonet, you need a hash password, where can I get it?
Pardon Binotel API
When pressing on the phone number, a pardon is issued, tied to the API. In the integration, the key and the password are correct. The caller may ha...
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