BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/
Api comes https://sbplus.1b.app/app/app-api/
Events are https://sbplus.1b.app/app/event/
Calls are not recorded https://sbplus.1b.app/3544/
At first everything was ok, but then for some reason it fell off
contacted Binotel, they said that everything is ok on their part
Thank you for your time!
Original question is available on version: ru
Api comes https://sbplus.1b.app/app/app-api/
Events are https://sbplus.1b.app/app/event/
Calls are not recorded https://sbplus.1b.app/3544/
At first everything was ok, but then for some reason it fell off
contacted Binotel, they said that everything is ok on their part
Thank you for your time!
Answers:
Good afternoon.
If you look closely at the logs https://sbplus.1b.app/app/app-api/
binotel-complete-2022-11-17.log or for any day, you can see that the server ip is not allowed in binotel.
[2022-11-17 10:55:14]
data: Array
(
[action] => getinfoaboutrecord
[response] => Access denied. Your ip is 142.132.225.105.
)
This happened because on 03.10.2022 the server and box were deleted and then restored
When restoring, the ip address changes.
Contact the Binotel TP, so that they would allow the server ip.
If you look closely at the logs https://sbplus.1b.app/app/app-api/
binotel-complete-2022-11-17.log or for any day, you can see that the server ip is not allowed in binotel.
[2022-11-17 10:55:14]
data: Array
(
[action] => getinfoaboutrecord
[response] => Access denied. Your ip is 142.132.225.105.
)
This happened because on 03.10.2022 the server and box were deleted and then restored
When restoring, the ip address changes.
Contact the Binotel TP, so that they would allow the server ip.
17.11.2022, 11:02
Original comment available on version: ru
Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
If you look closely at the logs https://sbplus.1b.app/app/app-api/
binotel-complete-2022-11-17.log or for any day, you can see that the server ip is not allowed in binotel.
[2022-11-17 10:55:14]
data: Array
(
[action] => getinfoaboutrecord
[response] => Access denied. Your ip is 142.132.225.105.
)
This happened because on 03.10.2022 the server and box were deleted and then restored
When restoring, the ip address changes.
Contact the Binotel TP, so that they would allow the server ip.
Thank you, Binotel was informed
17.11.2022, 13:37
Original comment available on version: ru
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