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Popup not working

Good afternoon
Set up integration with binotel https://kiyservice.1b.app/app/binotel-1/
calls, statuses and audio recordings are transmitted
popup window also configured https://kiyservice.1b.app/app/binotel-1/call/windows/block/
but on incoming and outgoing call the popup is not showing
Thanks in advance for your help!
Original question is available on version: ru

Answers:

what number did you call for the test?
30.07.2022, 14:27
Original comment available on version: ru

Good afternoon!
https://kiyservice.1b.app/app/event/915/ here is an example of a call (this is incoming)
https://kiyservice.1b.app/app/event/712/ (outgoing)
https://kiyservice.1b.app/app/contact/153/ this employee called
Perhaps some other settings need to be done?
31.07.2022, 09:23
Original comment available on version: ru

Good afternoon!
The popup is currently working.
Thank you.
02.08.2022, 13:53
Original comment available on version: ru

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