List of related questions and answers «Integration with telephony services»
Missed calls from binoculars
https://osetr.crm-onebox.com/ Binotel integration enabled There was a missed call from a client I looked at the logs, we received a push about thi...
Missed calls from binoculars
https://osetr.crm-onebox.com/ Binotel integration enabled There was a missed call from a client I looked at the logs, we received a push about thi...
Order not created on incoming call
Previously, when an incoming call was made, a new order was automatically created. Now it's giving me a "Creation Error" error. With ...
3 answer
31.05.2021, 13:54
Telephony Kyivstar. Is it possible to track the number of calls transferred to other employees? Call example: screenshot 1 In events https://onebo...
Incoming calls are not recorded
Our Box has integration with Binotel. Previously, call records were saved by Box, now they are not. "Do not upload conversation recordings to ...
Call popup not showing
Good afternoon! The pop-up window is not displayed for incoming and outgoing calls. Asterisk integration
Calls from Kyivstar Telephony are not synced
Good afternoon! We have configured the integration of call records from Telephony into CRM. Now calls are not transferred to CRM, what could be the...
Can't listen to audio recordings
Good afternoon. CRM is connected with binotel telephony. Binotel, for its part, added a domain, server ip address, push api is enabled on the follo...
Setting up Binotel
How to set up so that all conversations with the client go to the CRM, regardless of the BP on it. Is it possible? Or do you need to stamp on all s...
Refine into action Turn a call into a process
https://crm.mebelok.com/dashboard/ https://crm.mebelok.com/admin/auto/action/minute/edit/ The action Turn a call into a process is configured Here ...
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