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List of related questions and answers «Integration with telephony services»

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3 answer
30.03.2021, 16:17
Call popup bug
Good afternoon. I observe bugs of a pop-up window when calling. If there are several calls or one after one, then the window periodically pops up o...
2 answer
25.03.2021, 10:45
No popup on call
Good afternoon! The pop-up window is no longer displayed on incoming and outgoing calls. Integration with Asterisk.
12 replies
Telephony Kyivstar. Error 403
Good afternoon. The token is registered in the Kyivstar module, which is downloaded from OneBox Market. There is a raising of the card for incoming...
6 replies
22.03.2021, 17:14
Register Kyivstar token for telephony
Register Kyivstar token on the server The token is written in the integration settings https://crm.sportlife.ua/admin/shop/integrations/kyievstar/c...
12 replies
22.03.2021, 17:01
data transmission failure
Hello, not all records of telephone conversations fall into the CRM. The guys on the phone from our side gave the code, who can see?
3 answer
12.03.2021, 11:59
How to close the card for everyone except the one who picked up the phone when calling a group?
How to close the card for everyone except the one who picked up the phone when calling a group? We create a call through the "Call Creation AP...
Sending a link on a missed call
Own mini PBX Asterisk Is it possible to send SMS on a missed call? For example: an incoming call - did not have time to answer - an SMS was sent to...
3 answer
difreight
04.03.2021, 11:40
Entrance calls
Help with this phenomenon: First call from the number 0688085412 at 10:33. Call of acceptance, rozmov 1 sec. VІdobrazhatsya in razdіlі Podії. After...
1 answer
difreight
03.03.2021, 15:13
Missed calls from unknowns are not fixed in the box
Good day. Buv vhіdny z nevіdomogo, the client having thrown off. Splicing vikno є (screen added). We cannot know anything in the Events section, no...
19 replies
25.02.2021, 21:25
Integration with Ringostat
Ringostat integration is set up for one sales department, everything seems to be working except for the "sticking" of the employee to the...