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List of related questions and answers «Integration with telephony services»

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9 replies
28.01.2021, 14:10
Callback on status change
Can the system send callbacks when the order status changes?
1 answer
25.01.2021, 14:22
Auto redial to customers in the specified stages
Good afternoon. Does the box have auto-dial functionality? Briefly explain what I want to implement: There are orders in the status "new. Call...
1 answer
22.01.2021, 08:47
Test mode for webhooks
Hello. We are going to integrate data transfer from the Zadarma service via API - https://zadarma.com/en/support/api/#call_tracking Is it possible ...
11 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
21.01.2021, 14:19
Pop-up windows of KyivStar do not appear on incoming or outgoing calls
All four types of windows are configured here http://box2.technosite.com.ua/admin/shop/call/windows/block/ calling from this contact http://box2.te...
1 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
20.01.2021, 13:54
KyivStar - events do not display the binding of a contact to a phone number
Watch events here https://yourspecii.crm-onebox.com/admin/shop/report/event/?evtype=call&direc...
6 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
18.01.2021, 10:58
Error with incoming calls KyivStar
We look here: http://box2.technosite.com.ua/admin/logs/showall/ajax/?file=registerCall-2021-01... we see that according to the log there is an ...
7 replies
15.01.2021, 14:34
Call recording PBX Kyivstar
Good afternoon. According to the API from the Kyivstar virtual PBX, the conversation records are dragging on to OneBox already?
5 replies
13.01.2021, 09:17
Is the tag (utm) attached to the CPM specifically to the number, and not to the order?
Hello. We are going to integrate Zadarma with Onebox. To do this, we are going to use the call-tracking API for free - https://zadarma.com/en/suppo...
4 answer
11.01.2021, 09:41
Call not coming from CRM
CRM - https://vuuoksa-home.crm-onebox.com/ Good afternoon. Calls from CRM do not work (Zadarma is connected) What is in orders, what is when dialin...
3 answer
06.01.2021, 18:00
Oki-Toki
https://www.oki-toki.net/documents/ How many programming hours do you need to synchronize with Oki-Toki telephony? (by analogy, as now with Binotel...