List of related questions and answers «Integration with telephony services»
Integration with Binotel
Good afternoon! We set up integration with binotel. Calls are fixed on OneBox, but the window does not pop up during the call itself. https://mmtcr...
20 replies
08.02.2021, 12:38
According to this OneBox http://box2.technosite.com.ua/ KyivStar provided such a push: 2021-02-05T12:21:29.657221+02:00] SUCCESS | StateMachine.reg...
Links from the site callback callback
We have integration with Kyivstar and virtual PBX. If the manager presses the phone button from the admin panel, a call to the manager's phone ...
Doesn't process cellee parameter in call making API
Doesn't process cellee parameter in call making API Boxing http://crm.sportlife.ua/ Test contact http://crm.sportlife.ua/admin/shop/users/659/ ...
5 replies
04.02.2021, 14:19
Hi Hi need a response from the integration developer on the OneBox side Stream Telecom specialists knocked on me with questions: 1) You need to fin...
Binotel call error
Connected integration with binotel https://optmaster.crm-onebox.com/admin/shop/integrations/binotel-2/control/ They wrote a letter to the binotel, ...
Get the status of an employee (logged in or not) and his mode in the system (Work/Pause/Stop)
Please rate the revision. You need to get the status of an employee (logged in or not) and if logged in then return his mode in the system ( Work/P...
4 answer
31.01.2021, 18:44
Improve access rights to download the recording of the conversation. For example - Role 1 cannot download, but role 2 can download and listen
7 replies
31.01.2021, 18:39
Since the department has 1 telephone and up to 5 employees, then: 1) it is necessary to set the priority of the call receipt depending on the role ...
Call to group API call creation
Call to group API call creation It is necessary to send a call to a group of managers through api. Hence the question: Is it possible to pass sever...
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