How does clicktucall work if 2 Ringostat telephony cabinets are used?
In boxing, they recently made an integration to connect several Ringostat cabinets. Set up 2 cabinets.
when calling from the process, when clicking on the client number, an error pops up . There are suspicions that the request for a call comes from the wrong telephony, which is needed. Please explain how exactly you need to configure the system so that two telephonies work, how exactly to make it clear that you need to make a call from the right office? Or maybe the reason is completely different?
Tried to call from my account https://invide.crm-onebox.com/admin/shop/users/4/
my number is 101 for my account https://invide.crm-onebox.com/admin/shop/integrations/ringostat-1/control/
Original question is available on version: ru
when calling from the process, when clicking on the client number, an error pops up . There are suspicions that the request for a call comes from the wrong telephony, which is needed. Please explain how exactly you need to configure the system so that two telephonies work, how exactly to make it clear that you need to make a call from the right office? Or maybe the reason is completely different?
Tried to call from my account https://invide.crm-onebox.com/admin/shop/users/4/
my number is 101 for my account https://invide.crm-onebox.com/admin/shop/integrations/ringostat-1/control/
Answers:
Hello. When editing a phone number, there is a "Type" selection on the left, where you need to specify the telephony to which this number belongs.
05.04.2021, 17:20
Original comment available on version: ru
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