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List of related questions and answers «Integrations with messengers»

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1 answer
21.07.2021, 11:02
How to set up the transmission of the context in the viber so that the client in the box is pulled up.
I tried different options for passing context=[clientid] but a new client is created with a name that vibere does not pull up by contex
1 answer
20.07.2021, 09:39
OS: Chat bug
For some reason, when automatically turning messages into a chat, it adds both clients and old employees to the chat. How can I disable it so that ...
9 replies
Onebox OS and global search
Good afternoon, we updated to a new box, previously the global search was all that was possible, but now the search is limited or I can’t find its ...
4 answer
14.07.2021, 12:11
Telegram messages not coming
I set up telegram integration yesterday. Checked the "Use webhook to receive messages" checkbox. https://smartgroup.crm-onebox.com/admin/...
11 replies
finish Viber client
and what stops the creation of not a bot, but a viber client? others already have... https://youtu.be/LR6Vmi104yI
Stopped receiving messages from fb messenger
Messages from the FB messenger stopped coming to the "Single Chat" of the vanbox. https://drevojelaniy.crm-onebox.com/admin/messenger-cha...
When sending a message to the unified chat bot, it gives an error
I screwed bots to the van box: telegram, viber, fb messenger. Sometimes, for some unknown reason, after the client starts a conversation, we cannot...
A message is sent to telegram from another bot (not from what was set in the settings)
There is an automatic action on the stage in telegram and the selected bot But the message comes from another bot
11 replies
17.06.2021, 21:55
Integration with Viber
When adding buttons (custom keyboard settings) to Viber chat, they are placed in the chat almost in the middle of the screen, while covering the te...
27 replies
16.06.2021, 11:51
Viber Bot Setup
Good afternoon! There are several questions about setting up Viber Bot: 1. When adding buttons to a chat, they are placed almost in the middle of t...