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Application Questions and Answers «Prom.ua»

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1 answer
02.08.2022, 14:13
orders stopped loading
Here we look http://omama.in.ua/admin/shop/statistic/ We see that the minute processor has not worked since 10:40 Orders and payments are not loade...
New goods
There are several questions, did the integration: 1) when the integration was connected, the lists of applications were loaded from PROM, but in th...
1 answer
27.07.2022, 10:51
Uploading prices
Good afternoon! On Prom, it is possible to specify several prices for one product, which change depending on the quantity of the product. In the bo...
Pictures from the promo are not pulled up
Good afternoon, please tell me why the pictures from OpenCart are not pulled up. Integration link: https://kiyservice.1b.app/app/opencart-1/ cron.p...
12 replies
19.07.2022, 14:59
Order statuses are not updated in Prom.Ua
Good day! Actions in the process do not work: PromUA / Send order status.....(Accepted Fulfilled, Canceled and others). When moving to a stage with...
2 answer
17.07.2022, 15:10
Transferring yml file with products from Prom to OneBox OS
Goods are not transferred according to the configured integration with Prom. We added new products to Prom, on the daily crown there is a transfer ...
5 replies
07.07.2022, 01:32
Duplicates closing orders from prom as well as those that are already in the list of boxing orders
Automation Prom.ua./Import orders to OneBox duplicates orders in order applications and also creates a new TTN with adding them to the NP account. ...
2 answer
Order statuses do not change in the prom, everything remains in the new
Example at the stage Retail application from the site, the action is transferred to accepted
there is no import of orders from Proma - ERROR. from which side is it decided?
this is how it shows the error, is it for all three signs from the prom, is it solved by the prom or is there a possibility of some kind of restart...
1 answer
Refine product update by promo api
In the action once a day "import products prom" there are settings for exporting product values via api How many hours does it take to ad...