Application Questions and Answers «Prom.ua»
Order statuses do not change in the prom, everything remains in the new
Example at the stage Retail application from the site, the action is transferred to accepted
there is no import of orders from Proma - ERROR. from which side is it decided?
this is how it shows the error, is it for all three signs from the prom, is it solved by the prom or is there a possibility of some kind of restart...
1 answer
07.05.2022, 08:48
In the action once a day "import products prom" there are settings for exporting product values via api How many hours does it take to ad...
An order was created without status and business process
Here is the order https://ppikc.crm-onebox.com/426024/ came from proma, but there is no status and bp all other orders come correctly, from the sam...
Orders from Prom.ua are not imported
Hello. Stopped sending orders from the prom. I made a test order in the box, https://cabinet.tehnolavka.com.ua/app/workflowtype-order/
Import from Prom.ua to OneBox
Guys, tell me how to load the "Unique_identifier" of the product (Only it and nothing else) in the additional product field from Prom.ua ...
Stopped receiving orders in the system since yesterday
Boxing completely stopped collecting orders from 02/10/2022
Updating items on prom/outlet
The client placed an order for prom/rozetka. The order was loaded into CRM, then the product/payment method was changed in the order, etc. It is ne...
The promo code from the promo works strangely (discount)
Here is the order https://smallpet.crm-onebox.com/25499/ You can see the price and amount of the discount But the discount is not deducted from th...
Import products on PromUA
Created a product - https://oskarstore.crm-onebox.com/app/product/1896/edit/ When importing a product, images were not transferred to prom: https:/...
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