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An order was created without status and business process

Here is the order
https://ppikc.crm-onebox.com/426024/
came from proma, but there is no status and bp
all other orders come correctly, from the same site

Why is this and how can I make sure it doesn't happen again?
Original question is available on version: ru

Answers:

Good afternoon.
This is possible when, at the initial stages of the BP, actions are set that may, as a result of certain checks, generate an error (for example, reservations in warehouses, etc.).
If you have any - I recommend that you transfer them to the subsequent stages of the BP.
22.04.2022, 16:16
Original comment available on version: ru

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