List of related questions and answers «Notification and chat systems»
Processes do not open from the notification window
The download freezes and nothing happens.
Expand the functionality of the CHAT application. Rate revision
Hello! Please evaluate the expansion of the functionality of the CHAT application. Add to the interface Chat with a client, a module for forming ...
0 replies
22.03.2023, 15:43
Now, when a manager replies to a client from a process, his reply is visible only in the process. It does not get into the dialogue with the client...
Hide chat window Livesite
Good afternoon We have an online store on your box https://inoxstore.com.ua. We disabled LiveSite integration and enabled another one, but the chat...
Bug : Message templates are not displayed in the mobile version of Chat
The mobile version does not display message templates. There is an icon, but there are no added templates. Everything works fine on desktop.
Not receiving notifications for new orders
Good afternoon. After switching to OS, notifications about new orders stopped coming to the notification center. Only come when order with Prom. No...
BUG - the list of notifications from employees does not open
https://sbplus.1b.app/ - the list of notifications for employees does not open, it is impossible to clear notifications
Notifications are not deleted
After switching to OneBox OS in the notification center are not deleted, notifications do not open. https://andser.crm-onebox.com/app/newcommunicat...
Templates of answers, work with chats
Good afternoon How can you add templates for text correspondence to the system? We need managers to be able to send template responses from the scr...
Turn chat into a process. Selecting a default chat process
Hello! Tell me how to set the default process for the chat to "turn into a process" and remove the selection of other processes from the ...
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