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List of related questions and answers «Mail and letter management»

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1 answer
16.02.2021, 17:44
Letter Signatures for Employees
Please tell me how to set up email signatures correctly. The fact is that most of our employees work from one (main) email address, but everyone mu...
45 replies
16.02.2021, 16:04
The creation of the TTN of the New Mail with the action began to work with an error (the wrong sender's organization is substituted)
Good afternoon The following data are specified in the Nova Poshta integration settings: https://prnt.sc/zqhl1k. When creating a TTN manually, data...
3 answer
11.02.2021, 16:28
Why are sent emails duplicated in the system?
https://prnt.sc/z3ouol For some reason, the letters are duplicated, that is, they are sent to the addressee, and at the same time a copy will be se...
1 answer
The action Notify by email worked strangely
In such a process - https://crm.ohholding.com.ua/admin/customorder/dokumentooborot/324121/edit/ at the stage - https://crm.ohholding.com.ua/admin/s...
8 replies
06.02.2021, 16:30
Letters are not sent
Hello! In mail integration, the following message periodically appears: IMAP status: Not ok ([CLOSED] IMAP connection broken (server response)), so...
Spam is coming from our server. As a result, we were blocked by smtp hosting, after which the crm system does not work correctly for us
The technicians replied that "You have activity from the php side. php 30647 cen........neb 6u IPv4 5...........4 0t0 TCP m..........r.ru:5859...
1 answer
02.02.2021, 17:55
Mark emails as read
https://hte.crm-onebox.com/ Configured integration with mail (email). Events display letters, how to make it so that: 1. Was it clear in the list o...
6 replies
02.02.2021, 14:46
email integration error
Good afternoon! Tell me, is it possible to transfer integration errors with the email https://prnt.sc/y0o37a to the list of integrations https://pr...
5 replies
01.02.2021, 00:00
Viber mass mailing (business account)
Good afternoon Please help with setting up sending bulk messages via BOX We send single SMS through the action "Send universal message Viber/S...
1 answer
29.01.2021, 09:36
{|$clientname|} - error handling
Good afternoon. Such a problem. In notifications (letter and sms), {|$clientname|} is used to address the client But there are orders where in the ...