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List of related questions and answers «Mail and letter management»

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1 answer
31.05.2021, 16:27
Emails not coming to vanobx from gmail corp
Good afternoon! Email integration was set up https://ubp.crm-onebox.com/admin/shop/integrations/imap-5/control/ , everything worked until last Frid...
1 answer
28.05.2021, 12:05
Automation - Turn email into a business process
The selected additional field in the action settings is not saved.
1 answer
27.05.2021, 16:45
Bulk Delete Email Events
When highlighting emails in events, there is a bulk changes panel Can I add the ability to bulk delete selected events here?
1 answer
26.05.2021, 17:37
Letter Templates
Good afternoon! I’m interested in such a question, is it possible to somehow create letter templates so that when you click on the client’s mail in...
2 answer
21.05.2021, 12:27
Templates for creating a business process based on letters
Good afternoon, you need to create templates for 4 types of letters, you are interested in terms, price and who to contact
6 replies
19.05.2021, 12:10
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
1 answer
17.05.2021, 15:34
Onebox mail integration not working
Moved to another mail server. I changed everything in the integration settings, the ports are correct, it swears like this IMAP status: Not ok (Ker...
7 replies
14.05.2021, 10:53
Send an email notification to a contact from the add. process fields
Hello, when sending an email action Action "Send email notification to contact from additional process field" there is an option "Au...
9 replies
05.05.2021, 11:50
Employees do not have the menu item "Create letter"
Attached are screenshots of the administrator and employee. the employee does not have the option to create a letter, although all access settings ...
1 answer
26.04.2021, 12:20
email tracking
Is there such a functionality in boxing: if you wrote to one email, then substitutes one source / channel, if on the second - then another. (On the...