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List of related questions and answers «Mail and letter management»

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7 replies
14.05.2021, 10:53
Send an email notification to a contact from the add. process fields
Hello, when sending an email action Action "Send email notification to contact from additional process field" there is an option "Au...
9 replies
05.05.2021, 11:50
Employees do not have the menu item "Create letter"
Attached are screenshots of the administrator and employee. the employee does not have the option to create a letter, although all access settings ...
1 answer
26.04.2021, 12:20
email tracking
Is there such a functionality in boxing: if you wrote to one email, then substitutes one source / channel, if on the second - then another. (On the...
Mail is loaded into the system late or not loaded at all.
Good afternoon! We work with the system https://lean-production.crm-onebox.com We send mail from outlook, previously a letter immediately appeared ...
7 replies
Oneboxconsulting (интегратор)
13.04.2021, 09:47
error when integrating with mail "negotiation failed"
please tell me what is the problem - why when integrating box with mail, the error "TLS/SSL failure for mail.1b1.online: SSL negotiation faile...
Procedure stopped working Automatic actions once a day
From March 20, it stopped sending price lists to customers. The procedure was set to take place automatically once a day.
3 answer
05.04.2021, 10:00
Turn a letter into a process
Good afternoon. Please help me to make the correct template according to this pattern Thanks
11 replies
03.04.2021, 12:53
Database files not coming
Requested to export data for mailing 24 hours have passed, the document has not been received changed mail - did not receive checked with mail ever...
2 answer
31.03.2021, 12:56
gmail mail not connecting
Good afternoon, we have transferred our mailbox to gmail and are trying to connect. We did everything as in the instructions https://crm-onebox.com...
1 answer
29.03.2021, 19:21
It is not possible to send a mailing list to users
when trying to send an email we get the following error what could it be ? It used to work fine, how can I fix it?