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Email, call recording

Hello! Tell me please:
1. Telephony Binotel. A call popup window is shown. A contact card is created when making a call.
https://more-moto.crm-onebox.com/admin/shop/users/2991/
Logs from Binotel are created.
The recording of conversations is not shown. How to make a call record appear in the contact card and in the order?
2. My events. The event counter in the menu on the left shows constantly 1313, a lot of events have accumulated.
Automatic action once a day / Clear data on old events and files does not work. How to clear events and old files? Maybe that's why point 3?
3. Stop receiving incoming emails, gmail mail
https://more-moto.crm-onebox.com/admin/shop/integrations/imap-1/control/
Changed the name of the main user admin/shop/users/4/ Perhaps after that, incoming letters stopped coming (since June 7). Letters come only from the same mail. How to fix?
4. Connecting domain mail zakaz@domainname.ru
https://more-moto.crm-onebox.com/admin/shop/integrations/imap-2/control/
From the
Оригинальный вопрос доступен на версии: ru

Answers:

I think it’s better for you to create each question as a separate ticket, since there are different questions and refer to different specialists
11.06.2021, 15:49
Оригинальный комментарий доступен на версии: ru


Mokhov Alexey Yurievich wrote:
4. Connecting domain mail zakaz@domainname.ru
https://more-moto.crm-onebox.com/admin/shop/integrations/imap-2/control/
From the side of hosting reg.ru mail is configured.
Tell me what to do to make it work?

In the integration, you need to check the IMAP TLS checkbox.
Now the letters are getting into the box.
11.06.2021, 16:46
Оригинальный комментарий доступен на версии: ru

Thank you!
For the remaining questions 1-3 created separate questions.
11.06.2021, 16:49
Оригинальный комментарий доступен на версии: ru


Mokhov Alexey Yurievich wrote:
3. Stop receiving incoming emails, gmail mail
https://more-moto.crm-onebox.com/admin/shop/integrations/imap-1/control/
Changed the name of the main user admin/shop/users/4/ Perhaps after that, incoming letters stopped coming (since June 7). Letters come only from the same mail. How to fix?

The integration has a status. Google says something is wrong. You need to go through the verification process.
IMAP Status: Not OK ([ALERT] Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure) Too many login failures)
11.06.2021, 16:59
Оригинальный комментарий доступен на версии: ru

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