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Stopped receiving incoming emails, gmail mail

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3. Stop receiving incoming emails, gmail mail
https://more-moto.crm-onebox.com/admin/shop/integrations/imap-1/control/
Changed the name of the main user admin/shop/users/4/ Perhaps after that, incoming letters stopped coming (since June 7). Letters come only from the same mail. How to fix?
Original question is available on version: ru

Answers:

11.06.2021, 17:07
Original comment available on version: ru

Most likely, at first you specified incorrect IMAP connection parameters, and your mail server banned you (Too many login failures).
Even if you now specify the correct settings, most likely the error will be issued again - Too many login failures
Recommended:
1. check that the connection parameters are correct
2. then stop mail integration for 1-2 hours and turn it back on
3. if it does not help, then contact your system administrator to tell him what is wrong with the connection on your side and why you are "banned".
11.06.2021, 17:09
Original comment available on version: ru

This worked for gmail:
Yes, you need to enable 2-Step Authentication and there is an option to create an application password.
Thus, you can leave all the security settings, and in the integration you will need to specify the application code instead of the password.
And everything will work)
17.06.2021, 03:03
Original comment available on version: ru


Mokhov Alexey Yurievich wrote:
This worked for gmail:
Yes, you need to enable 2-Step Authentication and there is an option to create an application password.
Thus, you can leave all the security settings, and in the integration you will need to specify the application code instead of the password.
And everything will work)

helped me, thanks
08.06.2022, 12:31
Original comment available on version: ru

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