Application Questions and Answers «Ringostat»
Lines are duplicated in calls
Good afternoon. Please tell me if a successful call with the Answer status is duplicated by the employee's SIP line. https://box.fialan.com/app/ev...
There is no manager who answered the call.
Good afternoon. Please tell me, when calling our SIP number 380442233232 in onebox the call to this number is recorded but there is no manager, a...
Planned works to improve security at Ringostat
Good afternoon, we received a letter from Ringostat: "Ringostat does not stand still and is constantly improving the service, therefore on 03.01.24...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
1 answer
13.01.2023, 19:54
Here: yesenergy.1b.app Here is this contact: /app/contact/2/ I write the phone number of the contact in the sip card, as on the box 1236 I click on...
Integration logic with Ringostat telephony
Ringostat telephony was connected. An employee of Ringostat claims that the integration logic was changed by one box some time ago, and it is not k...
No calling manager in events
Good afternoon, We make calls to customers and the event does not record which manager called In the ringo magazine, the manager's login is in...
Ringostat calls
Connected the integration https://gps-khm.1b.app/app/ringostat-new/settings/ Documentation for which I configured https://help.ringostat.com/knowle...
Doesn't detect call source from Ringostat
Greetings! We have Ringostat telephony installed, and when calling the event source, the field that was transmitted by Ringostat utm_source is reco...
OneBoxOS. The process from the pop-up window is not created.
In the settings of the pop-up window there is such a block (Fig. 1) The process from the pop-up window is not created, but jumps to the preliminar...
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