Application Questions and Answers «Ringostat»
Lines are duplicated in calls
Good afternoon. Please tell me if a successful call with the Answer status is duplicated by the employee's SIP line. https://box.fialan.com/app/ev...
There is no manager who answered the call.
Good afternoon. Please tell me, when calling our SIP number 380442233232 in onebox the call to this number is recorded but there is no manager, a...
Planned works to improve security at Ringostat
Good afternoon, we received a letter from Ringostat: "Ringostat does not stand still and is constantly improving the service, therefore on 03.01.24...
Automation does not pick up calls in events
Good afternoon, Ringostat integration is set up. Ringostat has calls, https://prnt.sc/rddmal3-5f8L But events do not come https://prnt.sc/iNm1xzZKf...
Improvement of autodial webhook
Checked now there is really a problem when using a simple api callback method, our telephone operator recommends using an extended method, it is d...
5 replies
23.02.2023, 10:35
Ringostat - there is a question about click to call here yesenergy,1b,app Telephony technical support advised installing the Chrome application. ...
Distribution of calls to the responsible manager
How to properly set up forwarding to a webhook so that calls go to responsible managers in boxing?
1 answer
13.01.2023, 19:54
Here: yesenergy.1b.app Here is this contact: /app/contact/2/ I write the phone number of the contact in the sip card, as on the box 1236 I click on...
Integration logic with Ringostat telephony
Ringostat telephony was connected. An employee of Ringostat claims that the integration logic was changed by one box some time ago, and it is not k...
How to direct incoming calls to the person in charge
Ringo claims that boxing does not give responsibility for the client, how to make it so that when the client calls, the call goes to his manager?
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