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Application Questions and Answers «Ringostat»

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10 replies
Personal license
08.08.2022, 11:01
No calling manager in events
Good afternoon, We make calls to customers and the event does not record which manager called In the ringo magazine, the manager's login is in...
1 answer
31.03.2022, 21:22
Ringostat calls
Connected the integration https://gps-khm.1b.app/app/ringostat-new/settings/ Documentation for which I configured https://help.ringostat.com/knowle...
2 answer
08.11.2021, 18:14
Doesn't detect call source from Ringostat
Greetings! We have Ringostat telephony installed, and when calling the event source, the field that was transmitted by Ringostat utm_source is reco...
1 answer
06.09.2021, 11:57
OneBoxOS. The process from the pop-up window is not created.
In the settings of the pop-up window there is such a block (Fig. 1) The process from the pop-up window is not created, but jumps to the preliminar...
2 answer
06.09.2021, 11:52
OneBoxOS. The save button is selected sometimes as a string
In the ringostat, when trying to make a call, the "make a call" button is sometimes not pressed, but falls through and becomes like a str...
3 answer
26.08.2021, 14:57
OS. No popup on calls
Here is the manager http://crm.osd.ua/app/contact/4306/ the ringostat login baldinelliua_151 is tied to it In the previous version, the pop-up wind...
1 answer
23.04.2021, 11:11
Telephony RingoStat - calls to CRM are not recorded
https://crm-onebox.com/en/support/telephony/8199-telefoniya-ringostat---ne-zapis... - please answer the questions!!!! And then...
10 replies
14.04.2021, 11:17
Telephony RingoStat - calls to CRM are not recorded
Calls to the CRM are not recorded, they are not displayed in events
1 answer
05.04.2021, 13:02
How does clicktucall work if 2 Ringostat telephony cabinets are used?
In boxing, they recently made an integration to connect several Ringostat cabinets. Set up 2 cabinets. when calling from the process, when clicking...
19 replies
25.02.2021, 21:25
Integration with Ringostat
Ringostat integration is set up for one sales department, everything seems to be working except for the "sticking" of the employee to the...