Application Questions and Answers «Prom.ua»
Loading orders
Hello, tell me, is it possible to load orders for a certain period of time, or better with a certain status, for example: "New"? A large ...
4 answer
10.08.2022, 19:09
Here is an example of such orders Here he is on the prome And in srm there is no ego https://sara.1box.link/app/workflowtype-order/?filtershowproc...
Sometimes there is a big delay in the import of orders
The order for the promotion was placed on 08/04/22 at 12:14 p.m Logged into the system on August 6, 2022 at 5:22 am Here is a screenshot from the p...
orders stopped loading
Here we look http://omama.in.ua/admin/shop/statistic/ We see that the minute processor has not worked since 10:40 Orders and payments are not loade...
New goods
There are several questions, did the integration: 1) when the integration was connected, the lists of applications were loaded from PROM, but in th...
Uploading prices
Good afternoon! On Prom, it is possible to specify several prices for one product, which change depending on the quantity of the product. In the bo...
5 replies
25.07.2022, 20:55
Good afternoon, please tell me why the pictures from OpenCart are not pulled up. Integration link: https://kiyservice.1b.app/app/opencart-1/ cron.p...
Order statuses are not updated in Prom.Ua
Good day! Actions in the process do not work: PromUA / Send order status.....(Accepted Fulfilled, Canceled and others). When moving to a stage with...
Transferring yml file with products from Prom to OneBox OS
Goods are not transferred according to the configured integration with Prom. We added new products to Prom, on the daily crown there is a transfer ...
Duplicates closing orders from prom as well as those that are already in the list of boxing orders
Automation Prom.ua./Import orders to OneBox duplicates orders in order applications and also creates a new TTN with adding them to the NP account. ...
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