Application Questions and Answers «Prom.ua»
The status of the Prom payment does not change.
Good day! The action "PromUA / Switch stage if the order status on prom.ua has changed" works, but the stage does not switch when the order with ...
3 answer
22.08.2024, 14:26
Gives an ERROR status, as on the first screen Connection integration on the second Setting up the PromUA action / Importing orders to OneBo...
2 answer
06.08.2024, 08:33
Good day! Order example https://rozum.1b.app/25471/ at this stage there is an action https://rozum.1b.app/admin/shop/workflowstatus/31/action/new/,...
A damaged Excel file is generated for exporting goods to Prom
Yesterday at 23:26 was the last successful import of data on Prom (from the file generated for export in the box). Today, at 07:08, Prom already re...
Orders from Promo are not imported, the status is error
I am attaching a screenshot of the error. Tell me who knows what options there are?
how to get successful purchases or customer rating in box with prom??
There is a successful buyer rating in the promotion https://prnt.sc/xRHjwJSX2Vk6 what action can be taken to get this data? in proma it is 91% tsaf...
Box did not take the order from prom
on order form https://prnt.sc/YMsQK4kItdDa did not enter the box. 2:38 p.m. on the ferry... it's 3:22 p.m., there is no order it was getting late
When creating a file for import to the industry, units of measurement began to be displayed incorrectly
When creating a file for import into the industry, the units of measurement began to be displayed incorrectly. Some products pcs. , others with pie...
7 replies
11.09.2023, 16:04
Good afternoon There are orders that come from the prom Is it possible to add utm tags to the integration? TP Prom replied that they have such an o...
Not transmitted TTN UKRPOSHTA from ONEBOX to PROM
Let's use action: "PromUA / Save the delivery declaration number of the current process" But TTN of Ukrposhta is not transferred from ONEBOX to P...
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