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Application Questions and Answers «Magento»

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6 replies
13.06.2022, 17:24
Applications are not applied after magento transfer to a new server
Magento integration is done https://josera.crm-onebox.com/admin/magento/settings/13/ Since magento was transferred to a new server, they stopped mo...
3 answer
21.02.2022, 15:42
Data transfer problem in CRM.
In some transactions with magento 2 store, custom fields are not transferred when using new mail delivery method. On the magento side, all the data...
4 answer
07.12.2021, 13:54
Orders from Magento are not received correctly
Guys, I just noticed that Box received orders with Magento incorrectly, namely: the standard process interface is used, and there are a lot of orde...
3 answer
12.11.2021, 13:08
Payment method not loading
The payment method was not pulled into the processes: https://josera.crm-onebox.com/admin/customorder/order/6631/edit/ https://josera.crm-onebox.co...
1 answer
11.11.2021, 14:50
The product was loaded into the order but is not in the database
Import orders from Magento set up https://farfor.crm-onebox.com/admin/auto/action/minute/edit/ Loaded order https://farfor.crm-onebox.com/admin/cus...
2 answer
06.10.2021, 15:43
OS: Not receiving orders from Magento
Good afternoon! Please help. Very important! I just recently noticed that from 09/29/2021 - orders from my site on magento to Box stopped coming in...
9 replies
30.09.2021, 21:51
Stopped importing orders from magento
Good afternoon. Today, at 17:01, the last time CRM knocked on the api to shops on magento for orders and after that did not apply anymore. Accordin...
12 replies
27.09.2021, 13:28
Pull up fields with magento
With magento with an order, you need to pull up the fields: - Comment (#comment) - pull up in the additional field - Floor (#floor) - pull up to th...
9 replies
30.08.2021, 13:33
Import orders from non-logged in users
If the user is not logged in on the site (Magento), then a contact without full name (screen 1) is created in the box along with the order, althou...
6 replies
15.06.2021, 11:36
Delivery method from magento to box
There is an order https://josera.crm-onebox.com/admin/customorder/order/1533/edit/ He got into boxing from magento In magento, the type of shipment...