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Payment method not loading

The payment method was not pulled into the processes:
https://josera.crm-onebox.com/admin/customorder/order/6631/edit/
https://josera.crm-onebox.com/admin/customorder/order/6632/edit/
In magento, the payment method "Payment on withdrawal" is specified.
In the box for this payment method, the correspondence is configured (screen 1) (2 matches because the second one has a space in the name of the payment method in Magento)
Please clarify why the payment method was not pulled up in the above orders?
Оригинальный вопрос доступен на версии: ru

Answers:


Tkachenko Roman Anatolievich wrote:
Please clarify why the payment method was not pulled up in the above orders?

did you check the issue for this order - does the name match, in the right tag?
12.11.2021, 17:05
Оригинальный комментарий доступен на версии: ru

For this order, the value of Payment on receipt was received, there is no such value in the correspondence settings
12.11.2021, 17:06
Оригинальный комментарий доступен на версии: ru

Thanks
15.11.2021, 12:50
Оригинальный комментарий доступен на версии: ru

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