Application Questions and Answers «Binotel»
Audio files of conversations
Good afternoon. 1. Are the audio files of conversations from Binotel being recorded in CRM now? 2. If so, can they be removed?
outgoing calls
Good afternoon. Outgoing calls do not work in box: https://supermike1986.crm-onebox.com. Writes an integration error. Incoming while working. Also,...
3 answer
21.07.2021, 11:52
I registered the number of the binotel on my card When I call I get error 104 I need an example of a request that we send to binotel in order to ...
Displaying the client's name for an incoming Binotel call.
Tell me, please, is it possible to somehow connect the DB of Box and Binotel, so that when a call comes in, the name of the client from Box is disp...
2 answer
15.07.2021, 12:24
Set up integration with binotel https://stingray.ua/ The Wire client has a number (that is, not a sip-line), the winemaker provides only pushes on ...
Call records are not pulled into processes
Incoming calls are sometimes recorded, sometimes not. Outgoing calls are not recorded. Please tell me how to fix it. Example process. Telephony Bin...
click to call stopped working
Stopped working click to call through boxing. Telephony from Binotel. Error 104. Only one employee does not work. The rest are all right. The line ...
Recognition of contacts in events
Good morning, help me deal with telephony in crm: 1. there are calls via binotel (integration is configured) 2. created a contact today using thi...
Setting up Binotel
How to set up so that all conversations with the client go to the CRM, regardless of the BP on it. Is it possible? Or do you need to stamp on all s...
Integration with Binotel does not work correctly
Good afternoon. Incorrect integration with Binotel: 1. there is no pop-up window about an incoming call, although the employee card has a checkmark...
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