Vіdsutnє vstlivayuche vikno
Good afternoon. Implemented integration with binotel. Calls are fixed in onebox, telephones are clicked, but there is no pop-up window. After reading on the forum, what can be done through those that are not correctly indicated by the message from the side of the binotel. Once again, having written in the technical support, what is correctly spelled out
API CALL SETTINGS : sambag.crm-onebox.com/binotel/push-caller/
API CALL COMPLETED : sambag.crm-onebox.com/binotel/push/complete/
API PUSH : sambag.crm-onebox.com/binotel/push/
Well, they said, that's right.
In addition, adding fields for a pop-up window.
Original question is available on version: ru
API CALL SETTINGS : sambag.crm-onebox.com/binotel/push-caller/
API CALL COMPLETED : sambag.crm-onebox.com/binotel/push/complete/
API PUSH : sambag.crm-onebox.com/binotel/push/
Well, they said, that's right.
In addition, adding fields for a pop-up window.
Answers:
Oleksandr good day
please turn over the name in the manager's card, you entered it, added Binotel's internal line, and also selected the type of phone name for integration.
please turn over the name in the manager's card, you entered it, added Binotel's internal line, and also selected the type of phone name for integration.
26.10.2021, 16:27
Original comment available on version: ru
I recommend that you install the API application, after which logs of requests to the system will be displayed inside it, including binotel - and it will be obvious whether binotel sends the necessary requests.
26.10.2021, 17:10
Original comment available on version: ru
Susyak Igor
Integrator
Employee
Integrator.com.ua wrote:
Oleksandr good day
please turn over the name in the manager's card, you entered it, added Binotel's internal line, and also selected the type of phone name for integration.
So
Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
I recommend that you install the API application, after which logs of requests to the system will be displayed inside it, including binotel - and it will be obvious whether binotel sends the necessary requests.
having put, but we don’t know what to say
28.10.2021, 14:30
Original comment available on version: ru
Oleksandr wrote:
having put, but we don’t know what to say
there are requests
specify which contact (link) has a problem? does it have the "Working" status enabled?
28.10.2021, 15:59
Original comment available on version: ru
02.11.2021, 11:19
Original comment available on version: ru
You can make a call and check if there is an incoming call to 901 number here https://sambag.crm-onebox.com/app/binotel-1/ that is not closed?
And will there be a window
And will there be a window
03.11.2021, 17:36
Original comment available on version: ru
So, the screen axis. Active ring in the ringer, showing a line about the ring, but there is no pop-up ring.
05.11.2021, 10:58
Original comment available on version: ru
You have indicated that the status of the work "Working" is a stop of work. In this case, the windows are not shown.
Changed - checked - there is a window (this is an imitation of a window without a call).
Changed - checked - there is a window (this is an imitation of a window without a call).
05.11.2021, 15:53
Original comment available on version: ru
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