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Application Questions and Answers «Binotel»

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outgoing call does not work
Good afternoon. I have a problem, when I try to make an outgoing call from OneBox, it gives the following message https://img.crm-onebox.com//media...
1 answer
Personal license
30.03.2023, 12:02
Evaluation of the integration with the application Wire (Binotel)
Good day. Binotel has a mobile application that records calls and transmits call data to the Binotel office. https://www.binotel.ua/ua/wire The Wir...
3 answer
10.03.2023, 13:16
The outgoing call does not go through
When trying to make an outgoing call, an error appears Binotel API error Message A: Check the correctness of the integration settings The following...
There is a need to make outgoing calls from various Binotel lines
Integration with Binotel is configured for the client. Two internal lines are assigned to the manager. https://construct.1b.app/app/contact/15/ Is ...
1 answer
07.03.2023, 16:46
binotel conversation records are not loaded
records of conversations in CRM https://crm.tdp.com.ua/ with binotel are not loaded
2 answer
28.02.2023, 16:05
Do not enter GetCall
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
5 replies
15.02.2023, 18:26
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
1 answer
12.12.2022, 22:54
Binotel records do not drag
Good day Records in crm do not drag. Binotel support replied that everything is ok from their side. can you look https://crm.mebelok.com/
2 answer
Personal license
17.11.2022, 00:49
BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/ Api comes https://sbplus.1b.app/app/app-api/ Events are https://sbplus.1b.app/app/event/ Ca...
10 replies
ProfiCRM-UA
18.10.2022, 13:00
Display of the call source in a pop-up window when there is an incoming call
Problem: When there is an incoming call, displays the SOURCE (source). There are created sources: In the Events section (link source and event), e...