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List of related questions and answers «Manage contacts and database of clients and leads»

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6 replies
23.07.2022, 11:07
"Name" field in the contact list
The contact has a "Name" field, which is used throughout the system, but for some reason it cannot be displayed in the contact list in or...
3 answer
16.07.2022, 23:22
Duplicate contact when importing
When importing contacts, if I have a contact name and a contact company, then two contacts are created in OneBox - one with a company, the other wi...
5 replies
14.07.2022, 18:39
Create contacts without contact data. OS
Good day http://sairaauto.onebox-system.com/ "Allow adding a user without contact data" - disabled. If you just create a contact, then th...
20 replies
replacement of e-mail in the order card
Good afternoon, We received an order 2 years ago with phone number A, order email - B. 07/01/2022 received a new order in which the phone number A ...
2 answer
Personal license
29.06.2022, 10:00
mole
When copying the "Multilist contacts" field to a subprocess, only the first value of the multilist field is transferred. I tried to do th...
2 answer
Please correct the translation in the Address field
The multilingual module is connected and Ukrainian is enabled https://brillis.crm-onebox.com/admin/shop/users/14760/ in the contact card in the Ad...
Incorrectly opening the contact's order list
Here is the contact https://akmp.com.ua/app/contact/3114/ By clicking here Opens all open orders
2 answer
Personal license
15.06.2022, 10:48
how to delete Viber ID in a contact in the OS?
Hello! in the MVP version, it was possible to display Viber ID in the contact interface. if it was cleared, Viber correspondence could be reset. ho...
4 answer
Olmonic
Інтегратор OneBox
Personal license
06.06.2022, 16:21
Export file not received by email
Hello! When exporting contacts, the file does not come to the mail Box https://om24.1b.app/ Can be corrected?
Can't delete contacts Without phones
there are 300-400 of them approximately in the system, I delete them by 100 pieces, base 100500 +/- and when I reach the last ones in the region of...