List of related questions and answers «Knowledge base and wiki management»
4 answer
23.02.2024, 19:18
When the user enters the box, he sees a list of standards for familiarization When trying to switch to the standard, gives a 500 error When g...
4 answer
05.01.2024, 13:27
Previously, the BZ had a function in which it was possible to specify for which role / roles this article was written. Also, in the contact interfa...
4 answer
17.08.2023, 09:55
Is it possible to export all genders from the knowledge base?
A message constantly appears for mandatory familiarization with the publication in the knowledge base
Good afternoon, in the knowledge base for publication, we sometimes set the option: Required to read for ... Problem: For most users, the message ...
All articles in the knowledge base after saving have a status of Inactive
Good day, Example article https://owwa.crm-onebox.com/app/knowledgebase/edit/442/ We choose the active one, but after saving, the inactive one is s...
2 answer
02.12.2022, 12:15
Is it possible to get the documentation for the old version of MVP : need the following: - description of actions - description of automatic mechan...
Problem with mobile devices
The knowledge base is not available from mobile devices and we cannot use it without being on a computer, for example, if a person is away and he o...
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