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List of related questions and answers «Knowledge base and wiki management»

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4 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
23.02.2024, 19:18
500 error: A window with materials in the knowledge base is displayed, it gives an error when navigating
When the user enters the box, he sees a list of standards for familiarization When trying to switch to the standard, gives a 500 error When g...
4 answer
05.01.2024, 13:27
Knowledge base article for the role
Previously, the BZ had a function in which it was possible to specify for which role / roles this article was written. Also, in the contact interfa...
Is it possible to export or backup the "Knowledge Base"?
Is it possible to export all genders from the knowledge base?
2 answer
CEO, owwa.com.ua
16.06.2023, 09:59
A message constantly appears for mandatory familiarization with the publication in the knowledge base
Good afternoon, in the knowledge base for publication, we sometimes set the option: Required to read for ... Problem: For most users, the message ...
2 answer
CEO, owwa.com.ua
06.02.2023, 11:39
All articles in the knowledge base after saving have a status of Inactive
Good day, Example article https://owwa.crm-onebox.com/app/knowledgebase/edit/442/ We choose the active one, but after saving, the inactive one is s...
2 answer
OneBox CORP
Personal license
02.12.2022, 12:15
Documentation for MVP
Is it possible to get the documentation for the old version of MVP : need the following: - description of actions - description of automatic mechan...
7 replies
03.06.2022, 07:22
Problem with mobile devices
The knowledge base is not available from mobile devices and we cannot use it without being on a computer, for example, if a person is away and he o...