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List of related questions and answers «Integrations with messengers»

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4 answer
25.01.2024, 15:31
Very urgent - the problem with downloading files sent via Viber bot has returned
Files sent via Viber bot are not downloaded on iOS. There is an endless loading process. Here is the previous message: https://1b.app/ru/forum/...
Telegram bot does not connect
Congratulations! Please tell me what could be the problem? I made all the necessary settings to connect the bot, but the messages still do ...
messages are not being downloaded
Good day, Configured the application according to the instructions: https://1b.app/ru/vnutrennie-produkti-onebox/2021/03/30/integratsiya-telegram-s....
2 answer
24.12.2023, 16:15
General chat window size
Good afternoon, please make some minimum height for the chat block so that on small screens you can see more than one message, such as in the chat ...
1 answer
21.12.2023, 18:41
Error sending messages 100-2534037
Good day. When sending messages to the client from which the message was received, I get the error "(#100) Invalid action because it is not the own...
5 replies
CEO, owwa.com.ua
11.12.2023, 17:24
How to constantly display one button when talking to a client?
Good afternoon, we made a Viber bot and encountered a problem when the manager responds to the client through the "General chat" block, then the cl...
3 answer
11.12.2023, 13:12
Time of messages downloaded from telegrams
Messages downloaded from telegrams via e-chat have a time of 2 hours less than the current one. I checked with the hoster that the time zone on ou...
3 answer
11.12.2023, 11:54
Incoming Viber messages stopped loading
Last night I stopped receiving incoming messages via Viber. The connection is active. There are incoming messages on the Viber channel in the l...
20 replies
10.12.2023, 15:21
Variables in template comments in the General chat block
Good afternoon Can you please implement variable substitution in template comments in the General Chat block? Ideally, substitution at the time of ...
6 replies
07.12.2023, 14:49
if the file is in a van box and we send it via e-chat, is it possible for the file to arrive as well as the image from viber (not via link)?
Good day. If we send a file with xls format from van box through the integration of e-chat to the client's contact in Viber, is it possible for the...