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List of related questions and answers «Integration with telephony services»

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6 replies
05.10.2020, 10:41
Zadarma call history
We have integration with Zadarma. And on the CRM side, the event "Create events based on zadarma telephony calls" is enabled. But all eve...
6 replies
02.10.2020, 10:21
Zadarma call history
Where can I view the call history when integrating with Zadarma? And how to open access to the history to an employee?
8 replies
Transcription Zadarma - Read what the manager says instead of "listen"
Hello. Recently, the well-known Zadarma service has connected the possibility of transcribing telephone conversations into text. Those. there is no...
Telephony Stream Telecom
Is it possible to integrate telephony Stream Telecom7 https://streamtele.com/ru
7 replies
Start the process automatically from a call
How can I set it up so that when answering a call, a BP is automatically created (not from a button in a pop-up window, but automatically)? What do...
3 answer
24.09.2020, 09:54
Back call
Good afternoon! When integrating with Phonet telephony, missed calls fall into tasks https://prnt.sc/umw3mi How to make it so that information is d...
two internal numbers in the employee card
Good afternoon. Due to production needs, one of the employees has two working devices (telephony Asterix). Accordingly, the card contains two inter...
automatic creation of an order with a unique incoming call
Hello, is it possible to make a new request instantly created with a unique incoming call? This is implemented in many SRMs. Now we use Ringostat t...
1 answer
Консалтинговая компания БИТ. Директор
23.09.2020, 15:15
Conversation script
Is it possible to create a telephone conversation script in the VanBox program, and if so, how can this be done
5 replies
23.09.2020, 11:36
CRON API Documentation
Tell me if you have documentation on your CRON API method? Since calls are not transferred to the client's contact.