Zadarma call history
Есть необходимость просматривать историю звонков?
У нас есть компонент где отображается вся история общениями с клиентами! Посмотреть компонент
У нас есть компонент где отображается вся история общениями с клиентами! Посмотреть компонент
Where can I view the call history when integrating with Zadarma?
And how to open access to the history to an employee?
Original question is available on version: ru
And how to open access to the history to an employee?
Answers:
Hello. The call history is just a list of events, it is located at the link "/admin/shop/report/event/"
02.10.2020, 10:23
Original comment available on version: ru
https://prnt.sc/urpmjb here is the point in the access rights, which is responsible for access to events.
02.10.2020, 10:24
Original comment available on version: ru
Thank you Does this section show missed calls?
We made a test one, marked it with a comment and closed it. We don't see it in history.
We made a test one, marked it with a comment and closed it. We don't see it in history.
02.10.2020, 10:28
Original comment available on version: ru
If you have Zadarma telephony, then you need to set the automatic action once a minute "Create events based on zadarma telephony calls", which will pull calls from Zadarma api.
02.10.2020, 10:35
Original comment available on version: ru
Dmitry, thanks! Could you please advise how can I do this?
02.10.2020, 10:40
Original comment available on version: ru
You need to go here your box / admin / shop / integrations / zadarma / control / and insert the access "Key" and "Secret code", they can be taken for free. Then go to yourbox/admin/auto/action/minute/edit/ and drag the action "Create events based on zadarma telephony calls"
02.10.2020, 10:49
Original comment available on version: ru
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