List of related questions and answers «Integration with telephony services»
Binotel
Good afternoon. Our Box is integrated with Binotel. But recently, phone numbers have ceased to be identified and pulled up to orders. Calls go as a...
after connecting the certificate (task 3718), calls to the CRM stopped being delayed.
Please check, crm is not connected to telephony (Asterisk). The last call was recorded at 17.25 (01.12.20), just at that time a certificate was con...
Error 403: Forbidden Kyivstar
Hello. A new manager has been added. We gave him a phone number and indicated that it was Kyivstar. When trying to make a call from the box, Error ...
Error when transferring from a call to an order.
Good afternoon, there was an error when transferring from a call to an order. Here are examples. https://box.beautyfactory.in.ua/admin/customorder/...
not all data gets into the box
Good evening. I use telephony from Nextel, I also have a goip with my sim cards for outgoing calls. Data from calls that customers make to my SIM c...
Recording calls from Asterisk
say be kind - integration of Asterisk works, merging vikno and podії in CRM є, but from the recordings themselves there is no link (on FTP in the c...
Tracking phone numbers that received a call
Good afternoon, at the moment we have Phonet telephony connected and we use a goip gateway for 8 SIM cards, there are several questions: 1. There i...
Integration with Zoiper
Hello, we are setting up calls to work computers. Chose Zoiper - a free client for IP-telephony. I see that there is no integration with them, tell...
No popup appears
Set up integration with Phonet When making a call from CPM by clicking on the phone number in the client card, dialing actually occurs, however, no...
Setting up wiretapping of calls with restricted rights
Good afternoon! Tell me, is it possible with integrated telephony to block some employees from listening to calls from a specific list of internal ...
Copyright © OneBox 2024
