List of related questions and answers «Integration with telephony services»
7 replies
03.01.2021, 20:55
Here is the integration set up: http://box2.technosite.com.ua/admin/shop/integrations/kyievstar/control/ create tasks for incoming calls here are e...
2 answer
26.12.2020, 12:52
Trying to call from the contact card gives this error everything seems to be set up on the KyivStar side
Zadarma
In my events, we indicate internal contact numbers (both from Zadarma and the usual one, which is linked) How can we track the external one so that...
StreamTelecom integration does not work (when you click on a phone number, it gives an error)
You can't call customers. Gives an error https://prnt.sc/w57ob9 In the manager's account, the required fields are indicated and filled http...
Binotel
Good afternoon. Our Box is integrated with Binotel. But recently, phone numbers have ceased to be identified and pulled up to orders. Calls go as a...
after connecting the certificate (task 3718), calls to the CRM stopped being delayed.
Please check, crm is not connected to telephony (Asterisk). The last call was recorded at 17.25 (01.12.20), just at that time a certificate was con...
Error 403: Forbidden Kyivstar
Hello. A new manager has been added. We gave him a phone number and indicated that it was Kyivstar. When trying to make a call from the box, Error ...
Error when transferring from a call to an order.
Good afternoon, there was an error when transferring from a call to an order. Here are examples. https://box.beautyfactory.in.ua/admin/customorder/...
not all data gets into the box
Good evening. I use telephony from Nextel, I also have a goip with my sim cards for outgoing calls. Data from calls that customers make to my SIM c...
Recording calls from Asterisk
say be kind - integration of Asterisk works, merging vikno and podії in CRM є, but from the recordings themselves there is no link (on FTP in the c...
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