List of related questions and answers «Integration with telephony services»
0 replies
21.11.2024, 12:39
The manager talked to the customer, but the records of the conversations are not displayed in the card. There is a recording of the conversation in...
26 replies
06.11.2024, 15:51
Congratulations! A voice menu has been set up in telephony, where after the greeting they are offered to press 1 if they want to be called back. Ho...
0 replies
23.10.2024, 18:14
Congratulations! Unitalk telephony transfers all calls to crm, on the telephony side it is configured that the call goes from manager to manager, t...
Lines are duplicated in calls
Good afternoon. Please tell me if a successful call with the Answer status is duplicated by the employee's SIP line. https://box.fialan.com/app/ev...
There is no manager who answered the call.
Good afternoon. Please tell me, when calling our SIP number 380442233232 in onebox the call to this number is recorded but there is no manager, a...
The window does not appear when there is an incoming call
Good day. Anyone else having the same problem? Integration with the Kyivstar PBX is now partially working: you can make outgoing calls by pressing ...
Automation does not work - a process is not created based on a missed call
Automation stopped working. Integration settings on screenshots. We tried all sorts of settings. We contacted Binotel support - eve...
Recommend IP telephony.
Good day. I choose IR-telephony, Binotel, Ringostar, Phonet... Everything costs about the same and has a similar interface. What works better, reco...
The telephony window disappeared again
Good day! The Kyivstar telephony window has disappeared again. No calls of any kind.
Kyivstar telephony window does not appear
Good day! The Kyivstar call form does not appear (any numbers). Tokens were changed, but it did not help. The application was submitted to Kyivstar...
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