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Application Questions and Answers «Zadarma»

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6 replies
05.10.2020, 10:41
Zadarma call history
We have integration with Zadarma. And on the CRM side, the event "Create events based on zadarma telephony calls" is enabled. But all eve...
6 replies
02.10.2020, 10:21
Zadarma call history
Where can I view the call history when integrating with Zadarma? And how to open access to the history to an employee?
8 replies
Transcription Zadarma - Read what the manager says instead of "listen"
Hello. Recently, the well-known Zadarma service has connected the possibility of transcribing telephone conversations into text. Those. there is no...
CPM does not determine the number to which the client is calling
The CPM does not define a number. which the client called https://crm.scoma.ru/admin/shop/workflowstatus/2188/action/new/ written in automatic acti...
2014849381 - Refinement by telephony Zadarma
Improved for Zadarma telephony: 1) Registration of calls by push request - automatic action once per minute “Close calls that are older than the sp...
2014505722 - Improved the functionality of forwarding incoming calls when the manager is busy
For the “Call forwarding” setting, the ability to specify several call forwarding numbers has been improved. It will work like this: the call comes...
2014454534 - Improved incoming call window interface
For zadarma telephony, the ability to display a list of employees and their status in the system in the incoming call window has been improved (gre...