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Application Questions and Answers «Rozetka»

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Order number with socket
Good afternoon. Tell me how to get the order number from Rozetka in order to write it down in the customer field and use it for email newsletters?
1 answer
Друкарня "Друкарик"
25.04.2024, 13:30
The action that transfers the status from the Box to the Socket stopped working. Gives an error
http://prntscr.com/DtVSq-hFnkxO Maybe the problem is that the statuses in Rosetta are in Ukrainian, and in Box in Moscow? https://sellerhelp.rozetk...
Rozetka delivery
Does your Rozetka delivery app work with Rozetka delivery? Are they some different things?
Orders from Rozetka are not processed correctly
We connected another outlet account. All settings were copied from the previous (working) setting. But the order comes in without a Status and just...
Statuses in boxing have stopped changing
Good afternoon. 4 days ago, statuses in the box stopped changing, when the status changed in Rozetka, and when delivered to the Rozetka department....
3 answer
Друкарня "Друкарик"
20.11.2023, 10:59
When we switch to the Completed stage in the Box, the stage in the Socket cabinet does not switch
Other stages are switched. The action "Update order status in Rozetka Seller API" is available Perhaps the problem is in the language. In Rosetka's...
8 replies
менеджер
21.08.2023, 16:59
When exporting through the "Export products in XML format (Rozetka.ua)" action, characters are removed from the name of the parameter
When forming CML through the action "Export products in XML format (Rozetka.ua)" Removes the first characters from the parameter name For example, ...
The Switch stage setting does not work if the order status in Rozetka has changed
The Switch stage setting does not work if the order status in Rozetka has changed
6 replies
BAAs Dev.
12.08.2023, 17:31
DOESN'T WORK Import orders from Rozetka Seller API
For the last week, orders have stopped being imported even more correctly, namely, products are loaded as a text version in the UKR language. Altho...
5 replies
24.07.2023, 15:46
Rozetka XML application does not display all brands
The Rozetka XML application does not display all brands. Now I can't choose the brand I need https://our-store.com.ua/app/priceplace-rozetka/4/sett...