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Application Questions and Answers «Nova Poshta»

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Why the statuses don't match
The statuses in the order and in the goods list from the new mail are different. This interferes with operation and filtering. Can this be fixed?
Incorrect creation of places by Nova Poshta
Hello! There was no such problem before! Now appeared! For example, order number 270526 - there are 6 items in the order! And ttn became 5 places, ...
6 replies
07.09.2021, 02:03
Glitch with any process when choosing an address in the NP block: Vinnytsia, Sirka Ivana
After selecting an address in the Nova Poshta block: Vinnytsia, Sirka Ivana (Povstannya Bronenostsya "Potyomkin"), glitches occur with th...
8 replies
06.09.2021, 12:36
Change the city and address of the sender
There is a need to change the address and city of the sender when automatically creating a TTN of New Mail. This is necessary in order to form a TT...
Unable to create TTN for all parcels
Bug on creating ttn! Writes cash on delivery is too high! On all orders! Please solve example https://gadgetopt.crm-onebox.com/269602/invoice/
2 answer
02.09.2021, 11:50
OS - NP error Backward Delivery Money is too high
Example: https://rivcont.info/2315515/invoice/ Trying to manually create a TTN Return delivery around 100-200 UAH Gives an error Backward Delivery ...
1 answer
02.09.2021, 11:44
Error creating TTN An error has occurred. Backward Delivery Money is too high
Error creating TTN An error has occurred. Backward Delivery Money is too high
1 answer
01.09.2021, 15:04
New mail. Return delivery of documents.
Good afternoon! There is a need to indicate in the order "Return delivery of documents" so that when creating a TTN manually, this functi...
1 answer
31.08.2021, 15:30
Consultation on the conclusion of the description of TTN
There is a problem. When creating a TTN, an automatic description is inserted in the description according to the goods in the order https://rozpak...
6 replies
30.08.2021, 11:29
Crowns stopped + New Mail blocks disappeared in the interface
Crowns are closed from 5 am. Also, all automatic actions and blocks in the interface related to Nova Poshta disappeared: Automatic creation of TTN,...