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Error in the formation of TTN NP

An error occurred when generating TTN NP for a parcel terminal.
Gives this error
(
[method] => addInvoiceCargo
[comment] => Create TTN Cargo
[xml] => <?xml version="1.0" encoding="utf-8"?><root><apiKey>f1f7245cbe5bd2ac564465ab710a7</apiKey><modelName>InternetDocument</modelName><calledMethod>save</calledMethod>< methodProperties><PayerType>Recipient</PayerType><PaymentMethod>Cash</PaymentMethod><DateTime>09/07/2021</DateTime><CargoType>Cargo</CargoType><VolumeGeneral>1</VolumeGeneral><Weight>1</ Weight><ServiceType>WarehouseWarehouse</ServiceType><SeatsAmount>1</SeatsAmount><Description>fittings</Description><Cost>931</Cost><CitySender>db5c8974-391c-11dd-90d9-001a92567626</CitySender> <Sender>0944efae-f3ab-11e8-8b24-005056881c6b</Sender><SenderAddress>2bb8c
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Good afternoon, can you link to the process where the invoice is generated and to the settings for the corresponding IR integration?
04.10.2021, 11:26
Original comment available on version: ru


Zamogilny Dmitry
OneBox production
Employee wrote:
Good afternoon, can you link to the process where the invoice is generated and to the settings for the corresponding IR integration?

Here is the process link https://optmaster.crm-onebox.com/admin/customorder/order/27148/invoice/
Here are the integration settings https://optmaster.crm-onebox.com/admin/shop/integrations/novaposhta-integration-...
04.10.2021, 12:24
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

In order for the TTN to be created without the specified error, in this case, you need to uncheck the "Use volumetric weight instead of dimensions when creating a TTN (only the api request changes)" and specify the weight of the shipment
04.10.2021, 18:06
Original comment available on version: ru


Zamogilny Dmitry
OneBox production
Employee wrote:
In order for the TTN to be created without the specified error, in this case, you need to uncheck the "Use volumetric weight instead of dimensions when creating a TTN (only the api request changes)" and specify the weight of the shipment

You just need to use this setting when sending to the department.
Can I make it to use this setting and still send it to the post office?
that is, if a parcel terminal is selected, then send another API request indicating the weight?
05.10.2021, 13:07
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

see problem 2013537098
Ask the IR why OptionsSeat is needed if VolumeGeneral is specified
https://devcenter.novaposhta.ua/docs/services/556eef34a0fe4f02049c664e/operation...
07.10.2021, 17:33
Original comment available on version: ru

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