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6 replies
19.05.2021, 12:10
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
1 answer
19.05.2021, 10:51
Calls from Kyivstar Telephony are not synced
Good afternoon! We have configured the integration of call records from Telephony into CRM. Now calls are not transferred to CRM, what could be the...
2015798169 - Added the functionality of the action "Send notification by email to the performer"
Added the setting "Send only to users who were added to the process watchers by the action "Add workers from the current or parent proces...
1 answer
18.05.2021, 20:15
WordPress integration not working
Store: pro-myidi.com Onebox: promyidi.crm-onebox.com Data for integration on the screen: How to check if you can connect? There is a successful co...
1 answer
18.05.2021, 18:15
Help with document layout
https://hte.crm-onebox.com/admin/document/221/control/ This document is indented on the left side, you need to make the same indentation on the rig...
5 replies
18.05.2021, 16:55
Business process error
This is not the first time we've seen such a failure. At first I thought it was a glitch, but now it looks like a system error. Help to underst...
5 replies
When opening some business processes, the page loads very slowly.
Greetings! Please consider the current situation displayed in the video in the attached file. Optimize if possible. Otherwise, at least point out t...
20 replies
Refinement of the action Create a process and copy the products of the selected ones into it.
Is it possible to add to the action in the mass operations panel "Create a process and copy the selected products into it" the ability to...
5 replies
Orders with Prom are not transferred
Good afternoon, starting from May 17, orders are not transferred to Box from the tura.prom.ua store. Before that, everything was ok. Already replac...
17 replies
18.05.2021, 15:07
Evaluate the revision in the balance sheet history by warehouse
Example, I went into stock balances and filtered by 1 stock https://mariemur.crm-onebox.com/admin/shop/storage/balance/?storagenameid%5B%5D=...